Famio’s mission is to empower people to find and hire the best providers for their service needs and to be a driver of commerce for businesses. We value your privacy. You are given the power to decide what personal information you share with us. We also let you know how we may use the personal information that you share with us. Defined terms used here shall bear the same meaning as defined in our Terms and Conditions unless otherwise stated.

Famio is committed to complying with the Personal Data Protection bill of Kenya. This Privacy Policy Statement sets out how Famio collects and uses your personal data. It also sets out the measures that we put in place with regards to personal data protection.

Collection and Use of Personal Data
You can generally use and browse the Website without providing any Personal Data and may remain anonymous.
However, to gain the full benefit and optimum experience of our Website, you may elect and decide to create an Account or to register your details with us, in which case you may be required to provide personal information such as (but not limited to) your name, telephone number, general geographical location or address, e-mail address or any other information which may identify you (“Personal Data”).

Such Personal Data may be used to:

  1. Enable you to access and use the Website and Famio Services;
  2. send you emails, SMS or another form of communication which is related to your use of the Website, such as to verify your identity, personal information, refer you to Service Professionals for Services that you have requested or for other purposes related to the Famio Service; and
  3. add you to our mailing list, to send you marketing and promotional materials which we think you may be interested in from time to time. You can at any time decide to unsubscribe from our mailing list and to stop receiving marketing and promotional materials via the links in such communication or by emailing us at [email protected]

Protection of information
Famio services is committed to taking all reasonable and practical steps to ensure that any personal information or data that we collect or come into possession of is protected against loss, misuse, abuse, modification or any unauthorized or accidental use, access, disclosure, modification, alteration or destruction. We ensure that all Personal Data collected will be safely and securely stored. We protect your personal information by:

  1. Restricting access to Personal Data;
  2. Maintaining and implementing measures to prevent unauthorized computer access; and
  3. Securely destroying and/or deleting your personal information when it’s no longer needed.

Contact Information for Access, Correction, Enquiries

Should you wish to:

  1. access; or
  2. make any corrections to,

the Personal Data which Famio has collected from you, or otherwise have any inquiries in respect of your Personal Data, please feel free to contact us via e-mail at [email protected]

Changes to this Privacy Policy
Famio may revise this Privacy Policy from time to time, as it may deem necessary. You will be notified of any such changes. By accessing or continuing use of our services after any changes to this Privacy Policy, you agree to be bound by this Privacy Policy including any changes made to it. If you have any questions regarding this Privacy Policy, you may contact us at [email protected]